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What to do following an accident

At CoverGirl our aim is to offer as much guidance and support as possible to our customers following an accident. Here are some things to try to remember immediately following an accident.

  • STOP. If you are involved in car accident in which a person or animal has been injured or
    vehicle or property has been damaged, then by law you must stop
  • Easier said than done, but try not to panic. You may feel stressed or upset following an
    accident, but it will help if you can remain as calm as possible.
  • Get the names, addresses and phone numbers of all the people involved in the accident.
    Try to get details of any witnesses too
  • Get insurance company and policy details of all drivers involved
  • If you have a camera available, take a photo of the accident scene
  • Sketch the position of the vehicles involved both before and after the accident and note the
    speeds, distances, road layout, road signs and any obstructions to your and other road
    users' views
  • If anyone was injured or property was damaged, then by law you must show your Certificate
    of Motor Insurance to the police or anyone else involved in the accident
  • Never admit you were to blame for the accident or offer to make a payment for any damage
    caused. Tell us if anyone admits responsibility for the accident
  • Even if you don’t intend to make a claim on your policy, you should call us as soon as you can
    as the other person(s) involved in the accident may wish to make a claim against you.
    Click here for more details on how to make a car insurance claim…

Images used on this page are for illustrative purposes only and any person depicted in the content is a model.

Covergirl is the trading style of Insure The Box Limited which is authorised by the Gibraltar Financial Services Commission (registered number: FSC01082B) and also, authorised and subject to limited regulation by the Financial Services Authority (registered number: 519450). Details about the extent of our authorisation and regulation by the Financial Services Authority are available from us on request, or can be found on the Financial Services Authority website at www.fsa.gov.uk/register/

Certain administration and claims functions are carried out on behalf of Insure The Box Limited by ITB Services Limited in the UK.

Insure The Box Limited and ITB Services Limited are wholly owned subsidiaries of Box Innovation Group Limited which is incorporated in Gibraltar (Company Number: 106243) registered office: Montagu Pavilion, 8-10 Queensway, Gibraltar. Insure The Box Limited is incorporated in Gibraltar (Company Number: 102568) registered office: Montagu Pavilion, 8-10 Queensway, Gibraltar. ITB Services Limited is incorporated in the United Kingdom (Company Number: 6770929) registered office: 30 City Road, London EC1Y 2AB

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