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The CoverGirl Car Insurance Services Guide to:

What to do following a car breakdown

Of course the best thing to do is not to have a breakdown in the first place. There are many things you can do to prevent your car breaking down:

  • Maintain your car – have it serviced regularly by a reputable garage

  • Check your car regularly:
    • Check the battery level

    • Ensure the tyres are in good condition

    • Check the lights, indicators, wipers and screen washers work

    • Keep your petrol tank topped up

If your car has a breakdown, here are some useful tips to get you on your way as quickly and safely as possible: 

Motorway breakdown

  • Pull on to the hard shoulder and park well away from the main carriageway
  • Exit the car by the passenger door and stand well away from the car
  • If you have a mobile phone, call for assistance
  • Arrows on marker posts at the edge of the hard shoulder indicate the direction
    to the nearest emergency phone
  • Emergency phones will link you to a police motorway control centre. Tell them
    the following information:

    • Your exact location


    • Car make, model and registration number


    • How many passengers


    • Your membership number if you have breakdown cover


    • Cause of accident (if known)


  • Return to your car, but don't get in to the car unless you feel unsafe – many
    fatal accidents occur on the hard shoulder
  • If you feel unsafe, get into your car on the passenger side, put your seatbelt
    on and lock all doors

Breakdown on other roads

  • If you are stranded, don’t hitch a lift with a stranger
  • Use a mobile phone, or find the nearest public phone to call your motoring
    organisation or a garage for help
  • Tell them your location, car, cause of breakdown and motoring organisation
    membership number. If you are alone (or with children), in a remote area or
    feel in danger, tell the breakdown company and they will make you a priority
  • Return to your vehicle and, unless there's a danger of collision, stay inside
    the car

CoverGirl Car Insurance Services provide cheap car insurance for women.

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Covergirl is the trading style of Insure The Box Limited which is authorised by the Gibraltar Financial Services Commission (registered number: FSC01082B) and also, authorised and subject to limited regulation by the Financial Services Authority (registered number: 519450). Details about the extent of our authorisation and regulation by the Financial Services Authority are available from us on request, or can be found on the Financial Services Authority website at www.fsa.gov.uk/register/

Certain administration and claims functions are carried out on behalf of Insure The Box Limited by ITB Services Limited in the UK.

Insure The Box Limited and ITB Services Limited are wholly owned subsidiaries of Box Innovation Group Limited which is incorporated in Gibraltar (Company Number: 106243) registered office: Montagu Pavilion, 8-10 Queensway, Gibraltar. Insure The Box Limited is incorporated in Gibraltar (Company Number: 102568) registered office: Montagu Pavilion, 8-10 Queensway, Gibraltar. ITB Services Limited is incorporated in the United Kingdom (Company Number: 6770929) registered office: 30 City Road, London EC1Y 2AB

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